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Returns are accepted within 14 days of purchase.  

Customers are to return goods at their own expense using a tracked service.  The return of the goods is at the customer's own risk.

Once the goods are received a refund can be processed if the goods are deemed to be in their original condition.  you will receive notification of this and a notice once the refund has been completed.

Please send your return to:

The London Hair Lab, 6 Rathbone Square, London W1T 1EB